Your files are your business. This policy explains, in plain language, what we collect and — more importantly — what we never do.
We may collect the following categories of information.
When you create an account, we may collect:
When you subscribe to a paid plan, payment information may be processed by our third-party payment provider. Where applicable, we do not store your complete payment-card details.
To provide our services, you may upload:
These files may contain personal or business information. We process uploaded files only as necessary to provide the requested service and for related security, troubleshooting and operational purposes.
We may use information to:
We do not sell your personal information or uploaded files for advertising purposes.
We understand that users may upload confidential business documents. Uploaded files are used primarily to perform the task you request. We do not claim ownership of your uploaded content.
“Uploaded files are automatically deleted within [X hours] after processing.”
Some Upgrade Productivity features may use AI or machine-learning services. Where third-party AI providers are used, information may be transmitted to those providers solely as necessary to provide the requested functionality. We will take reasonable steps to select providers and configurations appropriate for the Service.
We do not use customer-uploaded files to train our AI models unless we clearly disclose this and obtain any consent required by applicable law.
We may share information with trusted service providers that help us operate Upgrade Productivity, including providers for:
These providers receive only the information reasonably necessary to perform their services. We may also disclose information where required by law, regulation, court order or governmental authority.
We may use cookies and similar technologies to:
You may be able to control cookies through your browser settings.
We use reasonable technical and organizational measures designed to protect personal information and uploaded files against unauthorized access, alteration, disclosure or destruction. However, no internet-based service can guarantee absolute security. You should avoid uploading highly sensitive information unless necessary for the task.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, legal obligations, dispute resolution and security. Uploaded files should be retained only for the period necessary to complete the requested processing, subject to technical requirements and our stated retention policy.
Depending on where you live and which laws apply, you may have rights relating to your personal information, including rights to:
Requests can be submitted to: privacy@upgradeproductivity.com. We may need to verify your identity before completing certain requests.
India's DPDP framework provides a specific statutory framework around processing digital personal data, and the 2025 Rules establish implementation requirements; the exact obligations applicable to Upgrade Productivity will depend on the service's structure, users and processing activities.
Upgrade Productivity may be used by customers located outside India. Your information may therefore be processed or stored in countries other than your own, depending on the infrastructure and service providers we use. Where required, we will implement appropriate safeguards for international data transfers.
Upgrade Productivity is intended for business and general productivity use. The Service is not intended for children who are below the minimum age permitted under applicable law to use the Service independently. We do not knowingly collect children's personal information for purposes unrelated to providing the Service.
Our Service may use third-party providers for payments, hosting, AI processing, analytics and other functions. Those providers may have their own privacy policies governing information they process.
If Upgrade Productivity is involved in a merger, acquisition, restructuring, financing, sale of assets or similar transaction, information associated with the Service may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy from time to time. If material changes are made, we may notify users through the website, email or their account. The updated version will include a revised “Last Updated” date.
For privacy-related questions or requests:

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